RealWorld Frequently Asked Questions

General

When and where does RealWorld 2024 take place?

RealWorld 2024 will take place Sunday, August 11 through Tuesday, August 13, 2024 at the Wynn Hotel & Resort in Las Vegas, Nevada.

What is the address of the Wynn Hotel & Resort?

Is registration required to attend?

Yes, registration is required to attend the RealWorld conference.

How much does registration cost for RealWorld 2024?

The RealWorld registration fee includes:

  • Access to keynotes
  • General sessions
  • Concurrent breakout sessions
  • Sunday’s Welcome Reception
  • Networking breakfasts and lunches on Monday and Tuesday
  • Admittance to RealEXPO
  • Event mobile app and web experience
  • Tuesday’s Closing Party
  • 1-1 Meetings (scheduled through your sales representative or customer success manager)

There are no one-day passes or training-only packages available.

There are no one-day passes or training-only packages available.

What does the registration fee include?

Registration provides access to keynotes, general sessions, concurrent breakout sessions, networking receptions, breakfasts and lunches on Monday and Tuesday, evening receptions, RealExpo, the event mobile app and Tuesday’s Closing Party.

Will there be two RealWorld experiences to choose from this year?

As of January 2024, the in-person experience will be the only one offered.

If special assistance is needed, such as a wheelchair, who do I contact?

RealPage will work directly with you to accommodate special needs. Please email registration customer service with specific details about your request and include “RealWorld 2024 – Special Assistance Request” in the subject line.

What is the conference dress code?

The dress code for all RealWorld events is business casual or smart casual, including slacks, jeans or casual dresses. Smart casual attire is a dress code that combines well-fitting, polished business wear with elements of casual attire—think blouses, polo shirts, button-downs, chinos, dress pants, sport coat, dark-wash jeans, and polished, practical footwear. Smart casual lies between dressy casual (jeans and blouses) and business casual (dress pants and pencil skirts). A common way to achieve a smart casual look is to pair pieces of slightly different formality levels, like a pencil skirt with a vibrant sweater, or a refined blazer over a blouse or polo shirt. A light jacket or sweater may come in handy for air-conditioned rooms. To ensure access to all events, your RealWorld name badge always needs to be in view, including during the Tuesday night party.

How do I pay for my conference registration?

We accept all major credit cards.

When will I receive my name badge?

All name badges and welcome packets will be distributed onsite at the registration desk when you check in for the event. They will not be mailed in advance.

When should I plan to arrive at the conference?

The official RealWorld 2024 kickoff is on Sunday, August 11, during the Welcome Reception at 5:30 p.m. However, there are some pre-event activities being planned which you may want to participate. Check our schedule regularly for updates!

Where can I find a map of the resort?

You can find a map of the resort property by clicking here.

Hotel FAQs

What do I need to know about the hotel prior to booking my room?

Rooms in the RealWorld block (Sunday, August 11 - Tuesday, August 13, 2024) are available at the low rate of $199.00 per night at Wynn and a low rate of $179.00 at Encore. If you plan to come into Vegas the weekend prior or stay through the following weekend, there is limited availability to secure rooms at our group rate. All rooms are first-come, first-served, subject to availability. Both resorts add a $35.00 resort fee plus tax through July 16, 2024. Both resorts add a $35.00 resort fee plus tax through July 16, 2024. The resort fee includes access to the fitness center for two people, in-room Internet access for four devices per room, unlimited local, domestic long distance and toll-free calls, free printing for boarding passes, access to national and international digital daily newspapers and magazines. Check-in time is 3:00 p.m. and check out time is 12:00 p.m. Room types, such as a double room, cannot be guaranteed in advance – room requests can be fulfilled only upon availability at the time of check in.

A one night’s deposit (plus tax) will be charged to a major credit card at the time of booking. A $50.00 charge will be added for each guest room over double occupancy, but children 17 years of age or younger can stay in their parent’s room complimentary.

If I book in the hotel block, will a preauthorization be charged?

The Wynn Las Vegas or Wynn Encore requires a preauthorization of $150.00 for each night’s stay to cover incidentals. Preauthorization will take place at check in (i.e., if you are staying three nights, your card will be pre-authorized for $450.00 when you check in).

If you do not provide a credit card, the hotel will require a cash deposit of $300.00 per night for incidentals. The preauthorization will take place up front (i.e., if you are staying three nights, you will be required to put down a $900.00 cash deposit).

Who do I contact for assistance with my hotel room?

When you book your room in the RealWorld hotel block, you can contact RealWorld Registration Customer Service through the hotel cutoff date of July 16, 2024. After July 16, 2024, you will need to contact the Wynn Hotel directly to secure your hotel room.

Does the hotel provide shuttle/limo services?

Please call Bell Services at (702) 770-2210 to assist you with airport shuttle booking and daily schedules. For your convenience, taxis are available 24 hours a day at Wynn main valet and Encore main entrance.

What are the check-in and check-out times at the hotel?

Check-in time is 3:00 PM. Check-out time is 11:00 AM.

Does Wynn or Encore offer complimentary self-parking?

All Wynn and Encore registered guests with booked Resort or Tower Suite accommodations receive complimentary self-parking during their stay. Tower Suites registered guests are also eligible for complimentary valet parking during their stay.

What is the fee for valet parking?

Valet parking is $40 per day up to 24 hours (no grace period, no re-entry). Non-registered guests are charged the applicable daily fee each time they use valet parking and have no re-entry privileges. Valet parking is complimentary for: Wynn and Encore Tower Suite registered guests, Private Access guests, Delilah patrons and Wynn Rewards members in the Chairman and Black Tiers. Prices may be higher during special events. (per Wynn website 01.09.24)

Travel FAQs

What airport is closest to Wynn?

Wynn Las Vegas is just over five miles from the Harry Reid International Airport Rent-A-Car Center. Simply exit the center on Gilespie St. and head toward George Crockett Rd. Turn left onto Hidden Well Rd. Merge onto I-15 toward Salt Lake City. Take the Spring Mtn. Road exit and keep left to take the ramp toward Spring Mtn. East/Las Vegas Blvd. Merge onto Spring Mtn. Road and turn left onto S. Las Vegas Blvd. Wynn Las Vegas will be on your right. 

Is rideshare available to/from Wynn?

Rideshare services pick up and drop off at all Wynn Las Vegas and Encore Resort entrances.

Substitutions & Cancellations

What are my options if I am no longer able to attend?

If you are no longer able to attend, you're welcome to send a substitute in your place or you can cancel for a full refund, per the conference cancellation policy. The registration cannot be transferred to future conferences.

What is the substitution policy?

If you’re not able to attend the conference for any reason, a substitution replacement request must be made in writing by the original registrant and accompanied by a registration confirmation number. The replacement’s name and full contact information, including a unique email address and title, must be included for the substitution to be processed in completion.

Hotel reservations WILL NOT automatically be transferred to the substitute. The replacement registrant will need to secure their own hotel reservations and the original registrant will also need to cancel the original hotel reservation.

What are the cancellation deadlines?

If you’re unable to attend RealWorld for any reason, you may cancel your registration for a full refund through June 6, 2024. After June 6, 2024, you may cancel for a refund, less a $50.00 processing fee. Refunds will not be issued during the conference or for no-shows.

Who do I contact for assistance with a registration substitution or cancellation?

For assistance with a substitution, cancellation, or modification, please contact RealWorld Registration Customer Service Monday-Friday from 9:00am-5:30pm ET, either by email RealWorld@etherio.com or 1-404-789-3158.

If I have to cancel my registration, will my hotel reservation automatically be cancelled?

No. If you made the reservation through the RealWorld hotel booking site, then you can reach out to RealWorld Customer service for assistance. If you made the reservation another way, you will need to reach out to that provider directly.

Event Mobile App

Will RealWorld have a mobile app?

Yes, attendees registered for RealWorld will be invited to download the mobile app to assist pre-event or on site during the event. The mobile app is exclusively for registered attendees.

Agenda

Will I need to pre-select my agenda?

Once sessions are made available in registration, there will be tools in to help you with session selections but preregistering for them is not required.

Will sessions be recorded and shared?

Neither breakout sessions nor training workshops will be recorded for sharing post-conference. Handouts may be provided upon request but may not be available for all sessions or workshops.